CAREERS

Orion Windows are a leading installer of conservatories, orangeries, double glazing windows, living spaces and doors throughout Yorkshire.  At Orion Windows, our focus is to deliver an exceptional service to our customers.  To support our ongoing business growth, we have several self-employed or employed opportunities available for experienced Sales Administrators.

At Orion Windows it is important to us that we deliver an exceptional service to our customers. To achieve this, it is vital that we have Sales Administrators who are quality focused, experienced, and passionate about providing excellent customer service. Working under the direction of the Head of Sales and supported by the Sales Manager at our York Showroom, you will represent the company by being the first point of contact to customers, both on the telephone and face to face in our showroom and offering the highest level of customer service. You will also provide a range of administration and facility support across the business where required.

This is a great opportunity to work for a high profile, top-quality, forward-thinking business, offering on time payments and immediate starts.

Role Responsibilities

• You will represent the business with a positive attitude and appearance.
• Be first contact for the customer welcoming them to the showroom in person and on the telephone.
• Ensure the showroom to ensure it is always tidy and presentable.
• Monitor visitors’ access and maintain a security awareness.
• To answer phone calls in a timely and polite manner, screening calls, referring enquiries, and taking and relaying messages where necessary.
• Provide customer support answering questions and providing information about products and services.
• To provide basic cashiering duties – taking payments both in person and by telephone.
• Issuing various correspondence and documents for customers.
• To be Responsible for maintaining security procedures, securing the premises at the end of the day.
• To be conscientious in adding and maintaining information on the company’s database.
• Be responsible for maintaining and organising promotional information on display in the showroom.
• Be reactive to receiving customer enquiries from email, inputting to our Customer Relationship Management (CRM) system and calling the customer to convert to a Sales Appointment.
• To send out text reminders of appointments daily to customers and inputting data of sales enquiries from the previous evening.
• To promptly email sales quotations out to customers, answering any questions they may have.
• To call customers on hold awaiting installation dates or where deposits are due.
• Ensuring all information required for contracts is provided by the Sales Representatives then inputting and doc-uploading details onto our CRM system.
• To be vigilant when logging all contract variations and ensuring the finances are correct on the database.
• Providing a clerical support to the sales team and co-ordinating activities

You Will Have

• A strong focus on delivering a quality customer experience and service.
• Strong IT skills with previous experience of all Microsoft Office Software.
• Meticulous, organised with a strong focus on attention to detail and ensuring work is thorough and complete.
• Good listening skills.
• Ability to work under pressure.
• Excellent communication skills with the ability to develop good working relationships with internal and external contacts.
• Excellent interpersonal skills with the ability to communicate both verbally and in writing and develop a good rapport with all contacts.
• The ability to read, understand and follow the relevant worksheet instructions.
• The ability to measure sizes accurately with the relevant measuring tools.
• Good problem-solving skills
• Strong focus on delivering a quality internal and external service.
• Flexibility to work overtime as and when required.
• A strong team player with a can-do attitude and a proactive approach to work.
• A reliable and committed individual with a strong work ethic.
• The ability to demonstrate effective time management.
• A proactive approach to work with the ability to prioritise and manage own workload.
• A self-motivated and confident individual who has the drive and ambition to succeed.
• A willingness to undertake further training with the ability to implement learning into your daily work.
• Strong team working skills with the ability to provide support to team members.
• A strong sense of humour with the ability to manage and implement change.
• A highly motivated individual with a can-do approach to work and the ability to get the job done in the required timescale.
• A strong understanding of Customer Services, performance levels and client relations.

Please apply with your CV and covering letter using the form below detailing your salary expectations and the added value you can bring to our business.

Unity Home Improvements Network is the managing group for West Yorkshire Windows, Orion Windows, and Trent Valley Windows. Each are industry leading installers of Orangeries, Conservatories, Garden Rooms, Glazed Extensions, Living Spaces and Windows and Doors throughout Yorkshire and the East Midlands.

At Unity Home Improvements, it’s important that we deliver exceptional service to our customers. To support our ongoing business growth, we are looking for enthusiastic and motivated individuals to join the team as Proactive Marketers.

As a Proactive Marketer, you will be highly driven, determined to succeed, flexible, and able to deliver exception customer service. Role responsibilities include:

• Conduct door-to-door canvassing in assigned neighbourhoods.
• Engage with homeowners about our products/services and answer any questions they may have.
• Collect contact information and other relevant data for our lead database.
• Distribute promotional materials and provide information on special offers or upcoming events.
• Arrange appointments for sales consultants following successful lead.
• Maintain accurate records of interactions and progress.
• Achieve daily, weekly, and monthly targets for lead generation.
• Participate in training sessions to stay updated on product knowledge and sales techniques.

In return we off a generous basic wage and great rates of pitch payments. No experience is required, full training will be provided.

Please send your CV and covering letter to Paul@Unityhinetwork.co.uk stating why you feel you are a suitable candidate.

Orion Windows are the leading installer of Orangeries, Conservatories, Garden Rooms, Glazed Extensions and Windows and Doors throughout the North Yorkshire area. Orion Windows has recently recruited a new management team. To support our ongoing growth, we are looking for experienced, reliable Self-Employed Conservatory Fitters to support in the installations to customers’ homes.

At Orion Windows it is important to us that we deliver an exceptional service to our customers. To achieve this, it is vital that we have Installers who are quality focused, experienced, and passionate about providing excellent customer service.

In these customer facing roles, you will be expected to support the reputation of the Orion brand and provide our customers with an excellent fitting experience.

We expect you to:

• Have previous experience of fitting quality window, doors, conservatories, living spaces.
• Provide excellent quality window and conservatory fitting work.
• Deliver an exceptional level of customer service.
• Maintain and strengthen the Orion Windows brand and reputation.
• Display an outstanding work ethic.
• Demonstrate extremely high standards of work.
• Hold a full driving license.
• Hold a relevant liability insurance.
• Hold a MTC card.
• Have strong knowledge and experience of site Health and Safety.

You will:

• Display strong communication skills.
• Build positive relationships with all key personnel.
• Be highly driven.
• Be self-motivated.
• Be hardworking.
• Be determined to succeed.
• Be driven, passionate and show pride in your work.
• Be a strong problem solver.
• Have good planning skills.

If you want to further your career and feel you have what it takes to be a successful installer, please complete our form below.

Sorry we do not have any vacancies available.  However, you can still contact using the form below and when a vacancy becomes available we will get in touch to see if you are still interested in being part of the Orion Team.

Sorry we do not have any vacancies available.  However, you can still contact using the form below and when a vacancy becomes available we will get in touch to see if you are still interested in being part of the Orion Team.

Finance Assistant – Orion Home Improvements Ltd

Orion Windows are the York’s leading installer of Orangeries, Conservatories, Garden Rooms, Glazed Extensions and Windows and Doors.  We are looking to recruit a Finance Assistant to join our team. This current role will be working primarily from our fabulous York Showroom and covering the surrounding North Yorkshire area.

We are looking for a self-motivated individual with a high attention to detail to carry out the day-to-day finance processes; ensuring that timely and accurate information is available.

This candidate will report to both the Regional Finance Manager, who will provide support and assistance, as well as to the local Management Team.

Role Responsibilities

• Full management of the day-to-day transactional accounting – including
  • Daily bank reconciliations
  • Purchase ledger and sales ledger
  • Weekly CIS
  • Job costings
• Preparation of KPIs
• Cash flow management
• Ad hoc projects and duties as required

Required attributes

• At least 2 years’ experience in a similar finance role
• Experience of Sage line 50 and Sage payroll is desired
• Previous knowledge of CIS would be advantageous
• Experience of using AdminBase, or similar job-costing software is desirable
• Knowledge of the home improvement industry / construction would be advantageous;
• A good working knowledge of Microsoft packages with previous experience of working on excel and the ability to type accurately with good attention to detail.
• The ability to demonstrate effective time management and prioritise tasks.
• Excellent communication skills with the ability to communicate with both internal and external stakeholders.
• A proactive approach to work with the ability to prioritise and manage own workload.
• A highly motivated individual with a can-do approach to work and the ability to get the job done in the required timescale.

Please send your CV and covering letter detailing your salary expectations and the added value you can add to our business.