WHAT HAPPENS NEXT

A quick, easy-to-follow guide that outlines your project and what you can expect from working with Orion Windows.

SURVEYING

An Orion Windows survey team will visit your home to take measurements and ensure that the required work can proceed. They’ll also check over your design and be on hand to discuss any potential changes.

If planning permission is required, they’ll also collate the relevant details needed to for the application.

What Happens Next - Surveying

PLANNING & BUILDING REGS

Your dedicated surveyor will complete your planning application form and submit this, along with all necessary documents, to your local council for approval.

Normally, it can take anywhere up to 10 weeks for the application to be processed. We will be in touch once we have had confirmation through

Planning & Building Regulations
Planning & Building Regulations

SCHEDULE OF WORKS

Orion will assign a schedule of works for the project and coordinate all the builders and fitting teams on your behalf.

Prior to any work beginning, we’ll check with you regarding access to power and water, as well as general access to and from your property.

What Happens Next - Schedule

BUILDING & INSTALLATION

For projects that involve brickwork, your Orion team will be in contact do discuss brick matching.

Once the building work is completed, your frames and/or roof will be installed.

Remember, during the entire process Orion will manage all the various tradespeople involved in your home improvement project. So you can sit back and relax, comfortable in the knowledge that everything is taken care of.

What Happens Next - Brickwork
What Happens Next - Installation

FINISHING

Once the work has been completed, we’ll ensure that you’re happy with your new space and set out a timetable to rectify any minor snagging.

Then, you’re free to enjoy your brand-new living space for years to come!

What Happens Next - Finishing

ONLY AT ORION WINDOWS

EXCLUSIVE DESIGNS

The products that we supply are exclusive to Orion. You won’t find a like-for-like offer, or comparable quality anywhere else.

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EXCEPTIONAL QUALITY

Everything is manufactured to meticulous standards and made to measure, to ensure a perfect fit for your home.

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UK MANUFACTURE

All our products are made in Yorkshire by the country’s leading home improvement manufacturer.

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SECURITY FIRST

As a business, protecting the security of your property and your family is built into everything we do.

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ORION PROMISES

We’re a fair and honest company, who will always value our promises made to customers. Orion Windows puts you first.

HONESTY

We pride ourselves in providing a consistent, honest service. Our team of advisors are transparent with costs and you can be confident the price you are quoted is the best it can be, offering you real value.

VALUE FOR MONEY

When you choose Orion, you get first-rate customer service, exceptional products and unmatched affordability. Our extensive range of products uses the most advanced materials on the market - ensuring the perfect consistency of quality, colour, and finish throughout every product range.

20 Year Guarantee

Due to the impeccable quality of all of our products, we have the confidence that allows us to offer all of our customers a 20 year guarantee, which covers you for any remedial works that may be required after the installation. This is only possible because of Orion’s high quality materials and skilled installers.

Price Promise

We're so confident of the value of our products that we offer a 'Price Promise'. Find the same quality product for less in our service area within 7 days and we'll beat the difference. The like for like quotation must be for a product that we are able to supply and must be of the same size, same design and same quality.

VISIT ORION’S YORK SHOWROOM

We invite you to join us at our showroom in York, to browse our many products in person and speak with our team of advisors and designers about your next home improvement project.

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WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 0800 318 140

Our friendly team will be pleased to help with any questions you may have.