Find Out Why Orion Customers Are Happy Customers

There aren’t many home improvement companies in the whole of the UK that have a customer recommendation rate of over 99% – 99.3% to be precise.

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Orion Windows is one of them and it’s because everybody who works for us are perfectionists and strive to do everything they possibly can from start to finish to leave our customers feeling happy that they did business with us.

In 28 years of trading we have completed over 30,000 installations in the area and that shows that we’re definitely doing something right.

The quality of our products has played a big part in our long-running success too.

Each individual window, door and conservatory we supply has been manufactured with the latest technological machinery at our advanced facility in West Yorkshire. This gives our products the perfect consistency of quality, colour, and finish.

The guarantee provided to an Orion customer is also pretty unique in this industry as it lasts for double the length of the guarantee offered by most of our competitors – 20 years.

Knowing you have 20 years’ worth of cover gives you a good indication that Orion’s products are the very best in their class. We also hand out a 10 year Insurance Backed Guarantee, meaning that you remain fully covered should Orion cease trading during that 10-year period.

When it comes to finance, a customer couldn’t wish for more flexibility.

We have a series of finance packages available to enable them to fund their home improvements in the most comfortable manner, whether that happens to involve delaying payment for a year or paying monthly for up to 15 years.

Another way we put a smile on customers’ faces is by promising them the lowest price guaranteed. We refer to our ‘price promise’ where if a customer finds the same quality product for less in our service area within 7 days we’ll beat the difference – we can’t say fairer than that.

We’d love you to be our next happy customer. How about you book an appointment with Orion and find out if we’re as good as people say we are.










We invite you to join us at our showroom in York, to browse our many products in person and speak with our team of advisors and designers about your next home improvement project.


Want to speak with an Advisor? Give us a call on 01904 690881

Our friendly team will be pleased to help with any questions you may have.

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