Home Blog Do You Know About Orion’s Price Promise To Customers?

Do You Know About Orion’s Price Promise To Customers?

Every penny counts right now for those customers refusing to let the current situation get in the way of proceeding with the organisation of home improvements for their property – good on them, we say!

If you’re currently in the process of obtaining quotes from different companies, including Orion Windows, and someone else locally is offering you a cheaper quote than we are, please tell us. 

The reason being is that we have a Price Promise* to all of our customers and that is to beat the difference in price you are given elsewhere (within a 30-mile radius) when it is for same quality windows and doors or a like-for-like home extension. This includes if the item is part of a sale or promotion. 

We try our very best to make our prices as competitive as we can, but the odd time we do get beaten on price, and when that happens, we want to know about it. We don’t want you to spend a penny more than you should be doing. 

To action the Price Promise, we just need you to supply the name of the competitor and some details about the relevant product, as well as a copy of the quotation. We can then verify the price and then either beat it or refund the difference. 

You won’t just be getting our lowest price guaranteed, but with Orion you will also be the beneficiary of fantastic customer care, which begins from the moment we first speak, right up until your guarantee runs out. 

And what a guarantee it is! It lasts for 20 years, which is one of the longest-running guarantees in the sector, giving you tremendous cover and sustained peace of mind. 

Go to our Price Promise page to find out more about our commitment to saving you money. 


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